Frequently Asked Questions

What are the access hours?

Our access hours are daily from 6:00 AM to 10:00 PM.

Where is Buffalo Road Self Storage located?

Buffalo Road Self Storage is located at 3894 Buffalo Road, Rochester, NY 14624.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.